Customer care
1-800-683-7392US · Daily 5am–7pm PT
The provider also accepts calls to 611 from a Mint phone and offers chat through its website.

The provider also accepts calls to 611 from a Mint phone and offers chat through its website.
An independent reference. Birch Waypoint is not Mint Mobile’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
The Mint Mobile record is arranged around the company’s documented contact routes. Ask about the effect on price and contract terms before changing a plan. Any opening hours or conditions should be checked at the current source.
US · Daily 5am–7pm PT
The provider also accepts calls to 611 from a Mint phone and offers chat through its website.
The inherited source review did not confirm this route. Check the company’s current site before relying on it.
Keep private account information for the company’s secure channel.
Identify the provider and service plan named on the current bill.
Use the same case reference when explaining a recurring service issue.
Ask about the effect on price and contract terms before changing a plan.
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Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction